August 2016


Do You Need an RMA Program?

An RMA program (Return Material Authorization) is a process that is used to return a product to the manufacturer. RMA programs protect brand image and customer satisfaction through a variety of services. Typically, RMAs are used for warranty and out of warranty (OOW) repairs; however, other services include Advance Unit Replacement (AUR) and inventory management.


Are You Experiencing These Common Display Problems?

Today’s markets demand a variety of display and Point of Sale solutions that range from industrial to commercial terminals, and there are glitches with any product. Use this list to identify a problem description and get your hardware off the sidelines.