MAINTAIN / REPAIR / UPGRADE
We keep your business moving!
GREAT SERVICE BY DESIGN
Great People + Great Process + Great Service
Our Services
Monitor & Display Services
Is your screen dim, flickering, or black? Get that fixed promptly and fill out the RMA form. Note that for older models you might want to upgrade from LCD to LED technology.
Mobile Devices / Hand-Held Scanners
GTI repairs commercial and consumer mobile devices such as laptops, tablets, RF Scanners and mobile printers. If you have a virus, hardware problem, or software issue, see more details at the link below.
Touch Screen Services
Gremark has repaired more point of sale systems and kiosks than any other product. If your point of sale system or kiosk is not responding correctly, flickering, or calibrating give us a call and we will recommend the right service plan for your product.
GTI Protection Plans
Gremark Technologies offers an extended warranty program for your electronic devices. When you purchase one of our protection plans, your device’s information is automatically entered into our system. This allow us prepare for conditions relating to hardware malfunctions, spills, and wear and tear.
Warehousing & Distribution
Our commercial clients benefit from our expanded repair capabilities that refurbish discontinued products, for a fraction of the MSRP, reducing out of stock situations – especially when shipping inventory from overseas. If you need one pallet of storage, or 10,000 square feet, see more details at the link below.
Tablets & Laptops
Full-spectrum servicing for any portable device & any size job. With rapid turn-around you won’t miss a beat. We can recover your sensitive data & repair your hardware from things like accidental damage, software issues, or display problems. It starts with an upfront diagnostic & cost analysis of the repairs, with quality control & customer support every step of the way.
Advanced Unit Replacement
An Advanced Unit Replacement (Hot Swap) protects valuable commercial clients through replacing failed units prior to its return. Also, the return kit system improves customer satisfaction by making the return processing convenient and error-free. Contact us for more information on how to start this program for your products.
Monitor & Display Services
Is your screen dim, flickering, or black? Get that fixed promptly and fill out the RMA form. Note that for older models you might want to upgrade from LCD to LED technology.
Mobile Devices / Hand-Held Scanners
GTI repairs commercial and consumer mobile devices such as laptops, tablets, RF Scanners and mobile printers. If you have a virus, hardware problem, or software issue, see more details at the link below.
Touch Screen Services
Gremark has repaired more point of sale systems and kiosks than any other product. If your point of sale system or kiosk is not responding correctly, flickering, or calibrating give us a call and we will recommend the right service plan for your product.
GTI Protection Plans
Gremark Technologies offers an extended warranty program for your electronic devices. When you purchase one of our protection plans, your device’s information is automatically entered into our system. This allow us prepare for conditions relating to hardware malfunctions, spills, and wear and tear.
Warehousing & Distribution
Our commercial clients benefit from our expanded repair capabilities that refurbish discontinued products, for a fraction of the MSRP, reducing out of stock situations – especially when shipping inventory from overseas. If you need one pallet of storage, or 10,000 square feet, see more details at the link below.
Tablets & Laptops
Full-spectrum servicing for any portable device & any size job. With rapid turn-around you won’t miss a beat. We can recover your sensitive data & repair your hardware from things like accidental damage, software issues, or display problems. It starts with an upfront diagnostic & cost analysis of the repairs, with quality control & customer support every step of the way.
Advanced Unit Replacement
An Advanced Unit Replacement (Hot Swap) protects valuable commercial clients through replacing failed units prior to its return. Also, the return kit system improves customer satisfaction by making the return processing convenient and error-free. Contact us for more information on how to start this program for your products.
Our Process
Gremark’s quality management process insures repairs are done quickly and to the high standards you expect. If you need a repair, device upgrade, or more information please contact one of our service representatives.
SUBMIT RMA
Have a device that needs repair? Fill in the RMA form, complete with the serial number, model/description, & brand of the device(s) you want serviced.
SEND IN DEVICES
Pack device(s) carefully and address to:
RMA Department
Gremark Technologies Inc.
1420 Davey Road
Woodridge, IL 60517
EVALUATION
Our customer service team provides transparency through your devices repair process. Direct access to in-house engineers elevates our process above the competition.
REPAIR
Track the progress of your repair. If the device is beyond economical repair, a customer service team member will contact you with the best options for moving forward.
FREE RETURN DELIVERY
GTI will cover the return shipping, typically standard ground, unless arranged otherwise.
PROTECT YOUR TECH
We offer warranty and insurance products for a massive range of equipment. Mitigate your risk, reduce your losses. We offer comprehensive or specific options for your tech device investments.
FAQs
Easy to navigate, you can quickly find answers to an inquiry or browse some of the questions we get most often. Whatever it is your looking for we’d like to help. If you’re having a hard time finding what you’re looking for- try contacting us via Support.
SUPPORT
We strive to have rapid response times and personalized support options. You can connect with us immediately via LiveChat, call us, or submit a department-specific request.