TOUCH SCREEN &
POS Repair Services
GREAT SERVICE BY DESIGN
Great People + Great Process + Great Service
Why Gremark
Average 5 Day Return
Voted Top Elo Repair
Upgrade Your System
Don't Take Our Word For It
…Elo Touch Solutions partnership with Gremark Technologies was exemplary of the model to which we would like all suppliers to aspire. Gremark provided a substantial range of repair and warehouse services for our United States customer install base and was always professional, technically competent, flexible in adapting to our business needs and valued partner in every respect…
…Sony Mobile required a quick startup and a steep learning curve for our business and GTI did not disappoint. They stepped up and fulfilled all of our receiving, processing fulfillment and shipping requirements from day one… We have come to depend on GTI for the excellent services they provide and for their attention to the details of our business.
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Our Process
Gremark’s quality management process insures repairs are done quickly and to the high standards you expect. If you need a repair, device upgrade, or more information please contact one of our service representatives.
SUBMIT RMA
Have a device that needs repair? Fill in the RMA form, complete with the serial number, model/description, & brand of the device(s) you want serviced.
SEND IN DEVICES
Pack device(s) carefully and address to:
RMA Department
Gremark Technologies Inc.
1420 Davey Road
Woodridge, IL 60517
EVALUATION
Our customer service team provides transparency through your devices repair process. Direct access to in-house engineers elevates our process above the competition.
REPAIR
Track the progress of your repair. If the device is beyond economical repair, a customer service team member will contact you with the best options for moving forward.
FREE RETURN DELIVERY
GTI will cover the return shipping, typically standard ground, unless arranged otherwise.
Additional Services & Products
PROTECT YOUR TECH
We offer warranty and insurance products for a massive range of equipment. Mitigate your risk, reduce your losses. We offer comprehensive or specific options for your tech device investments.
FAQs
Easy to navigate, you can quickly find answers to an inquiry or browse some of the questions we get most often. Whatever it is your looking for we’d like to help. If you’re having a hard time finding what you’re looking for- try contacting us via Support.
SUPPORT
We strive to have rapid response times and personalized support options. You can connect with us immediately via LiveChat, call us, or submit a department-specific request.
